Effective Date: 03-12-2025
The Ticket Conditions establish the general conditions applicable to the purchase, use and access to the tickets for the event, including ownership, changes or ticket modifications, returns and responsibilities of the Visitors.
Tickets must be purchased through the official website of the event or through other channels authorized by the Organization. Ticket purchases made through other apps, unauthorized sellers or third parties may not be considered valid for entry to the event.
Every ticket is personal. The owner of the ticket must be the person attending the event. Visitors may be asked to show an official form of identification to confirm ownership of the ticket.
If a ticket has been purchased by another person, or transferred via another platform (e.g. Ticketswap), the ownership change must be communicated to the Organization in advance, to ensure a correct badge or access credentials can be made.
All ticket sales are final with no possibility for refund or compensation. The Organization does not offer returns, refunds or exchanges in case of non-attendance, event cancellations caused by force majeure, any mistakes made during the purchase process or other reasons why the Visitor is not able to attend.
The loss, theft or damage of the ticket is the responsibility of the Visitor. In case of loss, theft or damage, the Visitor must communicate it to the Organization as soon as possible to evaluate replacement options. Replacement is not guaranteed.
A ticket is considered valid once the following conditions have been met:
The Organization is not responsible for invoicing ticket purchases. It is recommended to keep payment receipts provided at the time of the purchase.
Access to the event will only be allowed if a valid ticket is presented, together with official document for identification. The Organization reserves the right to refuse admission if the Visitor is not compliant with the Ticket Conditions.
We use cookies to enhance your experience. Consenting allows us to process data like browsing behavior. Without consent, some features may be limited.